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Online RTI

Terms and Conditions

While using this website or before using this website,  you are expected / required to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

  • "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.


  • "The Company", “Ourselves”, “We” and "Us", refers to our Company.
  • “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.


Use of the above terminologies  or any other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. All terms refer to the offer with acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in a possible manner, whether by formal online/virtual meetings of a fixed duration, or by use of any other means, for the purpose of meeting the Client’s needs with respect to Company’s stated services or products, i.e. in accordance with and subject to, prevailing meaning of words and sentences in English.


Privacy Statement
We are committed to protect your privacy with the use of best possible standards/protocols that are known to us.  Authorized employees/contractors working with the company on a need to know basis shall only use any information collected from the clients. We are committed to constantly review our systems and it’s data to ensure the best possible service to our clients. Parliament of India has created specific offences for unauthorized actions against computer systems and data therefore we will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible under relevant provisions  as per Law of the Land.


Any third parties shall not use any information concerning our Client and their respective Client Records. Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/suppliers] only/limited to improvisation and fine-tuning of our services.  If legally required to do so, we are bound to share the client information/data to the appropriate authorities as per Law of the Land.  Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We shall not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail.  Any emails sent by this Company will only be in connection with the provision of agreed services and products.


SEND RTI is responsible for drafting of the RTI Application with respect to the queries of the Applicant, finding appropriate Public Information Officer Address available from Dept. website and sending the application via Speed Post or Registered Post. 
SEND RTI is not responsible for the Delay / Inappropriate Response / Rejection / or for no response from the Public Information Officer in responding to RTI Applicant Queries and from the Postal Services.


Cancellation & Refund Policy
Minimum 24 hours’ notice for cancellation is required. Notification via email or phone call shall be accepted.  We reserve the right to levy following charges to cover subsequent administrative expenses. Therefore, this policy shall be applicable for both RTI and First Appeal process.

Status of Application

Refund Amount

Application can't be filed

90% of Total Amount

Application withdrawn before drafting

90% of Total Amount

Application has been drafted or is in More Info Needed

Rs. 50 ( Shipping charges)

Application has been filed

No refund


Note:  Fewer times  some  financial organizations take long  time to process the refund requests therefore if you  have received a mail from us confirming your refund request then be assured that we have initiated your refund request.


Links to this Website
You shall not create any link to any page of this website without our prior written consent. But if you create any link to  any  page of our website then you shall  do so at your own risk therefore the exclusions and limitations set out above will apply to your use of this website by linking to it.


Links from this Website
We usually do not monitor or review the content of other party’s websites, which are linked to from this website.  Therefore any opinions/criticism  expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material.
We are not responsible for the privacy practices, or content, of any such sites. We encourage our users to be very much aware when they leave our site & to read the privacy statements of these sites. User should evaluate the security and trustworthiness of any other site connected to our site or accessed through our site their self, before disclosing any personal information to them. Our Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure of your personal information to third parties.


Exclusions and Limitations
The information on our web site is provided on an "as is" basis. To the fullest extent permitted by law, our Company: excludes all representations and warranties relating to our website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in our website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of our website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised our Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

However our Company does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.


Copyright Notice
Copyright and other relevant intellectual property rights, exists on all text relating to our Company’s services and the full content of our website. For communication, we have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.


Notification of Changes
Our Company reserves the right to change these conditions from time to time whenever it seem fit and the continuous use our site will signify your acceptance of any adjustment to these terms. If at any point of time we make any changes to our privacy policy, we will announce the changes, on our home page and on other key pages of our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement and acceptance, of the Disclaimer Notice and to the full Terms and Conditions contained herein on this page. Your statutory Consumer Rights will remain unaffected.